The Wales Young Carers Festival is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or engage with our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The Wales Young Carers Festival is an event designed to support and celebrate young carers across Wales.
For the purpose of data protection law, the festival operates as a data controller in relation to the personal data we collect.
If you have any questions about this policy, you can contact us at:
📧 hello@ycfestival.wales
We may collect and process the following types of personal data:
Name
Email address
Phone number
Organisation (if applicable)
Any information submitted via contact forms
Feedback, survey responses, or enquiries
Attendance information
Accessibility or support requirements (where provided)
Emergency contact details (where applicable)
IP address
Browser type and version
Device information
Pages visited and time spent on the site
We use your personal data to:
Respond to enquiries and contact requests
Provide information about the festival
Manage attendance and event logistics
Improve our website and user experience
Monitor website performance and analytics
Ensure the safety and wellbeing of attendees
We will only use your data where we have a lawful basis to do so.
Under UK GDPR, we rely on the following lawful bases:
Consent – where you have given clear permission
Legitimate Interests – to operate and improve the festival
Legal Obligation – where required by law
Vital Interests – to protect someone’s safety or wellbeing
During the festival, photos and videos may be taken for promotional purposes.
These may be used on:
Our website
Social media channels
Marketing materials
If you do not wish to be included in photography or video content, please inform a member of staff upon arrival.
We do not sell or trade your personal data.
We may share your information with:
Event partners and organisers
Service providers supporting the festival
Website hosting and analytics providers
All third parties are required to handle your data securely and in line with data protection laws.
We take appropriate technical and organisational measures to protect your data, including:
Secure servers and hosting
Encrypted connections (SSL)
Restricted access to data
Regular system monitoring
We only retain personal data for as long as necessary to fulfil the purposes it was collected for, including:
Responding to enquiries
Managing event participation
Meeting legal and regulatory requirements
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request data portability
To exercise any of these rights, please contact us using the details above.
Our website may use cookies to improve your experience and analyse usage.
Cookies help us:
Understand how visitors use the site
Improve performance and functionality
You can manage or disable cookies through your browser settings.
We may use third-party services such as:
Website analytics tools
Social media platforms
Embedded content (e.g. videos)
These services may collect data in accordance with their own privacy policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy or how your data is handled, please contact: